Supplies
- Parcel shipping for eligible supply orders
- Carrier selection based on product and destination
- Free-shipping thresholds can be configured for your store
- Some items may ship directly from manufacturers
Shipping Policy
Shipping is organized differently for disposable supplies, smaller equipment and large freight items.
Equipment
- Small, medium and large equipment rates
- Freight for oversized furniture and equipment
- Curbside, inside and white-glove options where available
- Special-order products may have longer lead times
When will my order ship?
Supplies
Most supply orders are processed according to stock status and vendor availability. Tracking is sent when available.
Equipment
Many equipment products ship from manufacturer facilities and may require production or finishing time before dispatch.
Large Equipment Delivery Options
Curbside
Delivery to the building or curb area; the customer handles moving and unpacking.
Inside Delivery
Delivery inside the entrance, with final placement and unpacking depending on the selected service.
White Glove
Where offered, enhanced delivery can include room placement, setup and packaging removal.